FAQ 더보기

I cannot access my account

OFFICIAL Dominiel 2019.02.28 09:49 (UTC+0)조회수 2943

Q. How can I restore access to my account after multiple failed log in attempts.


A. If you have incorrectly entered multiple passwords, your account access will be restricted for your protection. In order to remove these restrictions, you must follow the steps below:

[Instructions]

1. For accounts that have completed the verification process.
1) On a PC, please visit out our STOVE page.

http://www.onstove.com/

2) Log in after completing the verification captcha process.
▶After completing this process, please log in to Epic Seven immediately.

2. Accounts that have not completed verification process but have a valid e-mail address.

1) On a PC, please visit out our STOVE page.

http://www.onstove.com/

2) Proceed with e-mail verification to order to remove the restrictions placed on your account.
▶ After completing this process, please log in to Epic Seven immediately.

3. Accounts that have not been verified and are not connected to a valid e-mail address.
▶ Please contact our [Customer Service Center] for additional help.

Thank you


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